It’s very easy! You reserve your bike in advance via our website. This way you are assured of availability and you can set off as soon as you arrive.
Please look at the booking calendar to see the actual renting times.
At the moment we only rent bikes for adults (from 1.55m). We do not have separate children’s bikes or seats for younger children.
A city bike is ideal for relaxed rides through the city. An e-bike has electric pedal assistance – handy if you want to cover longer distances or are looking for some extra comfort. Both options are comfortable and reliable.
Yes, a credit card is required as a deposit for renting a bike. Unfortunately, we cannot provide a bike without a credit card.
Certainly! You can also rent extras from us:
– Helmet – €5.00
– Double panniers – €5.00
– Phone holder – €5.00
Please indicate what you would like to add when booking, and we will ensure that it is ready.
You pick up and return your bike at the same location:📍 1e Blekerhof 26, 3011 CJ Rotterdam
Our location is in the heart of Rotterdam, close to famous sights and easily accessible by both public transport and bicycle. Ideal as a starting point for your discovery tour of the city!
Rain in the Netherlands is always possible… but with a coat and a smile you can get far 😉. Cancellation due to rain is only possible according to our general terms and conditions. Contact us for the possibilities.
We provide comfortable and well-maintained bikes. We also have electric bikes available. You can also bring your own bike or book an extra one. We also have different sizes and models of bikes, from small to large!
• Tours will continue in all weather conditions, rain or shine. The exception is a weather alarm code red.
• We reserve the right to postpone the start time of a tour by a maximum of 60 minutes.
• In case of light and sporadic rain, ponchos will be provided. In case of heavy rain, we will convert the bike tour (in consultation) into a city walk and include various covered locations in the route. In case of rain, take an umbrella with you to be on the safe side.
You can cancel or change the tour free of charge up to 24 hours before the planned departure time of the tour. • Rescheduling is subject to our availability.
• Within 24 hours of the scheduled tour departure time, there is a 100% cancellation fee.
+15% Trip Protection Upgrade
For open enrollment tours:
This upgrade allows you to cancel your tour up to 30 minutes before departure and receive a full refund (minus the protection fee). Standard cancellations require 24 hours notice.
For private tours:
This upgrade allows you to cancel your tour up to 24 hours before departure and receive a full refund (minus the protection fee). Standard cancellations require 14 days notice.
Age 12+ only.
Most bike tours last about 2.5 to 3 hours. Enough time to see a lot without getting tired. We can also adjust the duration in a Custom Tour.
The daily Highlights bike tour is given in English. For the private tours you choose English, Dutch or German. Other languages are available on request. The self-guided tours are available in Dutch and English.
Most tours can be booked up to the last minute. Check the calendar on the date of your choice to see if you can book it. If it says “contact us”, call or app us to check availability.
Clothing doesn’t matter, as long as you feel comfortable. However, we do recommend wearing comfortable, easy-to-break-in shoes, as you will be walking a lot.
The public Street Art Tour is only given in English. For the public Rooftop Tour you choose English or Dutch. For the private tours you choose English, Dutch or German. Other languages are available on request. The self-guided tours are available in Dutch and English.
Most tours can be booked up to the last minute. Check the calendar on the date of your choice to see if you can book it. If it says “contact us”, call or app us to check availability.
Only the roof tour is not wheelchair accessible. The water taxi during the food tour is also not wheelchair accessible, but we could adjust the route so that the food tour is wheelchair accessible.
The length varies between 1 and 4 hours. So there is something for everyone, and if you have less time than the indicated duration, we can often tailor the route to your needs and shorten it.
• Tours will continue in all weather conditions, rain or shine. The exception is a weather alarm code red.
• We reserve the right to postpone the start time of a tour by a maximum of 60 minutes.
• Ponchos will be provided in case of light and sporadic rain. In case of heavy rain, we will convert the bike tour (in consultation) into a city walk and include various covered locations in the route. In case of rain, take an umbrella with you to be on the safe side.
You can cancel or change the tour free of charge up to 24 hours before the planned departure time of the tour. • Rescheduling the tour is subject to our availability.
• Within 24 hours of the scheduled tour departure time, there is a 100% cancellation fee.
+15% Trip Protection Upgrade
For open enrollment tours:
With this upgrade, you can cancel your tour up to 30 minutes before departure and receive a full refund (minus the protection fee). Standard cancellations require 24 hours notice.
For private tours:
With this upgrade, you can cancel your tour up to 24 hours before departure and receive a full refund (minus the protection fee). Standard cancellations require 14 days notice.
The routes and content of the tours are designed for children over 12 years old.
For the Food ‘n Route bike tour, you can also bring your own bike. If not, you can book one with us. We have comfortable and well-maintained bikes available, including electric bikes. We also have different sizes and models of bikes, from small to large!
• Tours will continue in all weather conditions, rain or shine. The exception is a weather alarm code red.
• We reserve the right to postpone the start time of a tour by a maximum of 60 minutes.
• In case of light and sporadic rain, ponchos will be provided. In case of heavy rain, we will convert the bike tour (in consultation) into a city walk and include various covered locations in the route. In case of rain, take an umbrella with you to be on the safe side.
You can cancel or change your tour free of charge up to 24 hours before the scheduled tour departure time.
• Rescheduling the tour is subject to our availability.
• Within 24 hours of the scheduled tour departure time, there is a 100% cancellation fee.
+15% Trip Protection Upgrade
For the private tours:
With this upgrade, you can cancel your tour up to 24 hours before departure and receive a full refund (minus the protection fee). Standard cancellations require 14 days’ notice.
Our tours are standard for ages 12 and up, but our food tours are also suitable for younger guests.
The tastings range from savoury and sweet snacks to local specialities, depending on the tour you choose. Think of Rotterdam cheese, artisanal chocolate and street food.
Yes, we offer gift vouchers that you can give to friends, family or colleagues! Click here for the link.
The food tours last about 4 to 4.5 hours. Enough time between each stop to see and enjoy the sights. We can also adjust the duration in a Custom Food Tour.
The Food ‘n Route walking and bike tour is available in Dutch and English. For the private food tour you choose English, Dutch or German. Other languages are on request.
Check the calendar on the date of your choice to see if you can book it. If it says “contact us”, call or app us to check availability.
Yes, we try to take dietary requirements and allergies into account as much as possible. Please contact us to let us know, and we will see what the possibilities are.
Yes! The various snacks together form an extensive lunch or a hearty snack meal.
1. Choose the route you want to explore and book it via the calendar on the tour page.
You’ll receive a confirmation email with a unique code. This code is your ticket to activate the route in the app. Once you’ve purchased a route, you can use it as many times as you like.
2. In the email, you’ll find a link to our web app.
Click this link on your smartphone. Then, add the web app to your home screen so it functions like a regular app. Not sure how to do that? Watch this video for step-by-step instructions.
3. Open the app, select your route, and enter the unique code to unlock it.
When prompted, be sure to allow location access — a pop-up will appear asking for permission.
4. After you grant location access, a dot will appear on the map showing your exact position.
The route is clearly marked, making it easy to follow.
5. As you get close to each stop, you’ll receive a notification.
At every stop, you can read the story in your selected language. This way, you’ll not only see the highlights of the city but also learn more about Rotterdam as you go!
The route is intended for groups of 4 people. This way everyone can participate and read or listen to the information at each stop. Is the group larger than 4 people? No problem! Then buy a second route, so that everyone can follow everything well in two groups. This is like 1 route per group of 4 people.
For iPhone:
1. Go to ‘Settings’ > ‘Privacy and security’ > ‘Location Services’.
2. Make sure ‘Location Services’ is turned on.
3. Scroll down to find the app.
4. Tap the app and select ‘While Using the App’: Only grants access to ‘Location Services’ when the app or a feature of it is visible on the screen. If an app is configured as ‘While Using the App’, you may see the status bar turn blue and a message appear that an app is actively using your location.
You can now reinstall the web app on your mobile and the route should work fine.
For Android:
1. Open Settings .
2. Tap Location .
3. Turn Use Location on or off.
Now you can reinstall the web app on your mobile and the route should work.
Yes, you can! Once you have the code, you can use it on multiple devices.
1. Choose the route you want to explore and book it via the calendar on the tour page.
You’ll receive a confirmation email with a unique code. This code is your ticket to activate the route in the app. Once you’ve purchased a route, you can use it as many times as you like.
2. In the email, you’ll find a link to our web app.
Click this link on your smartphone. Then, add the web app to your home screen so it functions like a regular app. Not sure how to do that? Watch this video for step-by-step instructions.
3. Open the app, select your route, and enter the unique code to unlock it.
When prompted, be sure to allow location access — a pop-up will appear asking for permission.
4. After you grant location access, a dot will appear on the map showing your exact position.
The route is clearly marked, making it easy to follow.
5. As you get close to each stop, you’ll receive a notification.
At every stop, you can read the story in your selected language. This way, you’ll not only see the highlights of the city but also learn more about Rotterdam as you go!
The route is intended for groups of 4 people. This way everyone can participate and read or listen to the information at each stop. Is the group larger than 4 people? No problem! Then buy a second route, so that everyone can follow everything well in two groups. This is like 1 route per group of 4 people.
For iPhone:
1. Go to ‘Settings’ > ‘Privacy and security’ > ‘Location Services’.
2. Make sure ‘Location Services’ is turned on.
3. Scroll down to find the app.
4. Tap the app and select ‘While Using the App’: Only grants access to ‘Location Services’ when the app or a feature of it is visible on the screen. If an app is configured as ‘While Using the App’, you may see the status bar turn blue and a message appear that an app is actively using your location.
You can now reinstall the web app on your mobile and the route should work fine.
For Android:
1. Open Settings .
2. Tap Location .
3. Turn Use Location on or off.
Now you can reinstall the web app on your mobile and the route should work.
A Destination Management Company (DMC) specializes in organizing and coordinating events at a specific destination. Inside Rotterdam offers local expertise, strong partnerships and fully customized events, so that your company has an unforgettable experience.
We organize a wide range of events, including:
– Team building days
– Company outings and incentive trips
– Business conferences and seminars
– Networking drinks and gala evenings
– Customized programs tailored to your company
Yes! We work with various unique locations in Rotterdam, from modern conference centres to industrial warehouses and exclusive rooftop bars. We find the perfect place that fits your wishes and goals.
Sure! We provide suitable transportation, such as private transfers, water taxis and public transportation. In addition, we arrange accommodations, ranging from luxury hotels to boutique stays, depending on your budget and preferences.
Absolutely! We offer a wide range of options, such as interactive city tours, culinary workshops, sporting challenges and exclusive entertainment options. Everything is custom-made to make the experience complete.
A Destination Management Company (DMC) specializes in organizing and coordinating events at a specific destination. Inside Rotterdam offers local expertise, strong partnerships and fully customized events, so that your company has an unforgettable experience.
We organize a wide range of events, including:
– Team building days
– Company outings and incentive trips
– Business conferences and seminars
– Networking drinks and gala evenings
– Customized programs tailored to your company
Yes! We work with various unique locations in Rotterdam, from modern conference centres to industrial warehouses and exclusive rooftop bars. We find the perfect place that fits your wishes and goals.
Sure! We provide suitable transportation, such as private transfers, water taxis and public transportation. In addition, we arrange accommodations, ranging from luxury hotels to boutique stays, depending on your budget and preferences.
Absolutely! We offer a wide range of options, such as interactive city tours, culinary workshops, sporting challenges and exclusive entertainment options. Everything is custom-made to make the experience complete.
• Tours will continue in all weather conditions, rain or shine. The exception is a weather alarm code red.
• We reserve the right to postpone the start time of a tour by a maximum of 60 minutes.
• In the event of light and sporadic rain, ponchos will be provided. In the event of heavy rain, we will convert the bike tour (in consultation) into a city walk and include various covered locations in the route. To be on the safe side, bring an umbrella in the event of rain.
Yes! For every 15-20 students, 1 supervisor may accompany you for free.
The start and end locations differ per tour. We will provide clear information about this when booking.
No, the bike is included in the price of the bike tour!
You can book the tour via our website or by email. We recommend booking at least 72 hours in advance.
Our tours are suitable for high school students and university and college students. We adapt the content and style to the group.
Most tours last between 1.5 and 2.5 hours, depending on the tour chosen.
We work with groups of maximum 15 to 20 people per guide. Larger groups are split up and get multiple guides.
Yes! We can tailor the tour to specific requests, such as certain themes or a different starting location.
Feel free to send an email to contact@insiderotterdam.com
